FAQ's

Frequently Asked Questions

What products does H&B Collection offer?

H&B Collection offers a curated range of products across home & living, kitchen, beauty, fashion, electronics, lifestyle, and everyday essentials.

Where do you deliver?

We currently offer delivery across the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

How long does delivery take?

Orders are generally processed within 1–2 business days. After dispatch, delivery typically takes 3–5 business days.

Do you offer Cash on Delivery?

Yes, Cash on Delivery (COD) is available on eligible orders across the UAE.

How can I track my order?

Once your order has been dispatched, you will receive available tracking information so you can follow your delivery.

Can I return my order?

Yes. Eligible products can be returned within 15 days of receiving your order, provided they meet our return requirements.

What if I receive a damaged or incorrect product?

Please contact us as soon as possible at Hbcollectionusa@gmail.com with your order details and photos of the product. Our team will review the issue and assist you.

Can I cancel my order?

If you need to cancel an order, please contact us as soon as possible. Cancellation requests are subject to the order's processing and shipping status.